Oracle Facial Biometrics

UX Strategy & Vision . UI . AI . Research . Component Design . Agile & Lean UX

Case Studies

Designing Oracle’s biometric authentication to make enterprise-grade security feel effortless.

Leading UX Innovation in Oracle’s Password-Free Future. As part of Oracle’s strategic shift toward a password-free future, this use case explores how facial and biometric authentication is being reimagined to deliver secure, seamless, and user-centric experiences. Spearheaded by Larry Ellison’s vision, the initiative aims to replace outdated password systems with biometric identity verification across enterprise platforms.

$2.1M annually

Estimated Cost savings by reducing the need for manual verification

48% Reduction

In support tickets related to password resets and account recovery

Password required

Oracle Cloud Infrastructure Mobile

UX Strategy & Vision . UI . Conversational AI . VUI . Research . Agile & Lean UX

Designing the first voice-driven, mobile cloud management experience

Managing the Enterprise Cloud Should Be as Easy as Speaking—Now It Is. Introducing the world’s first mobile-first experience for Cloud Infrastructure that is voice-driven cloud experience—powered by AI for smart suggestions and insights. It transforms how millions of users monitor, manage, and act on Oracle Cloud Infrastructure—anytime, anywhere

5 min to 50 sec

Time taken to setup a new instance

50% improvement

in ask success rate

Password required

Redesigning Oracle Mobile Authenticator

UX Strategy & Vision . UI . Research . Agile & Lean UX . Visual Design

Transforming a legacy, fragmented MFA utility into a cohesive, scalable authentication experience.

Before this redesign, OMA was an aging, buggy MFA utility with inconsistent flows, limited guidance, and frequent issues during device switching. My goal was to transform it into a cohesive, intuitive, and reliable authentication experience—one that reduces cognitive load, strengthens trust, and supports modern enterprise security.

33% Rise

In user satisfaction scores

30% Reduction

in operational costs related to support tickets

Password required

OCI Identity & Access Management Overhauled

UX Strategy . UI . Research . Component Design . Agile & Lean UX

Redesigning experiences for Identity and Security services

OCI Identity is one of Oracle’s highest-volume services—yet years of rapid growth left it with a deeply fragmented information architecture. We were managing 400+ legacy pages built with multiple design systems, inconsistent patterns, and overlapping concepts. My role was to untangle this complexity: streamline the IA, consolidate redundant flows, and create a unified experience that makes one of OCI’s most powerful services far more intuitive and scalable.

30% reduction

In redesign and development cycles as engineers adopted unified flows and reusable patterns.

20–25% faster task completion

In key admin workflows due to reduced steps and clearer pathways.

Case study coming soon

OCI User Activity Monitor

UX Strategy . UI . Research . Agile & Lean UX

Turning Invisible System Processes Into Clear User Signals

I led the UX redesign for long-running OCI tasks by creating a persistent, system-wide task tracker that follows users across pages and sessions. I defined the patterns, prototyped the experience, validated it with users, and partnered with engineering to deliver real-time, session-resilient progress updates—eliminating user uncertainty and reducing support friction.

38% improvement

In task completion confidence scores

45% increase

In users who navigate away during long tasks

Case study coming soon

OCI Generative AI Services

UX Strategy . AI . Research . Agile & Lean UX

Creating a cohesive scalable AI framework

When I joined the project, OCI’s AI services had evolved independently, each with its own navigation patterns, workflows, and visual styles. While individually powerful, this fragmentation created friction for users who needed to move between services, slowing task completion and increasing cognitive load. My goal as Principal UX Designer was to create a cohesive, scalable UX framework that unified these experiences while supporting future AI service growth.

Case study coming soon